Privacy Policy

Last updated: March 28, 2026

Milky Lush (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

  • Personal Information: Name, phone number, address, and email when you place an order, subscribe, or contact us.
  • Order & Subscription Data: Product selections, quantity, timestamps, and payment status.
  • Usage Data: Pages viewed, interactions, and device/browser metadata via standard analytics.

2. How We Use Your Information

  • Process orders and manage subscriptions
  • Provide delivery updates and customer support
  • Improve our website, products, and user experience
  • Send transactional messages (e.g., payment confirmations)

3. Legal Basis

We process personal data based on your consent, to fulfill a contract (your orders/subscriptions), and our legitimate interests in running and improving our services.

4. Sharing of Information

We do not sell your personal data. We may share limited information with:

  • Service providers (e.g., payment gateways, delivery partners) to fulfill your orders
  • Law enforcement when required by applicable law

5. Payments

Payments may be processed via third-party providers (e.g., Razorpay). We do not store full payment card details on our servers. Please review the payment provider’s privacy policy for more details.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

  • Access, update, or delete certain personal information
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect data from children under 13.

9. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

10. International Transfers

Your data may be stored and processed outside your jurisdiction. We take steps to ensure adequate protection in accordance with applicable laws.

11. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date will reflect the latest changes. Continued use of our services after changes constitutes acceptance.

12. Contact Us

Milky Lush
Off Hosur Road, Near Electronic City, Bangalore - 560100
Phone: +91-9902882332
Email: milkylushorganic@gmail.com